At GarudaSlot, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains in plain, honest terms what personal data we collect, why we collect it, how we protect it, and what rights you have over it. We encourage every member to read this document in full.
Our Commitments
Six core privacy commitments that govern every data decision GarudaSlot makes on behalf of its Malaysian members.
All data transmitted to and from GarudaSlot is protected by 256-bit SSL/TLS encryption. Your personal details, payment information, and session data are never transmitted in plain text.
GarudaSlot does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your information is yours — we use it only to operate your account and improve our services.
We collect only the personal data that is strictly necessary for account management, payment processing, age verification, fraud prevention, and regulatory compliance. Nothing more.
You have the right to access, correct, download, or request deletion of your personal data at any time. We respond to all data rights requests within 30 days of receipt.
Access to your personal data within GarudaSlot is restricted on a need-to-know basis. Staff access logs are audited regularly. No unauthorised person can view your account records.
We retain personal data only for as long as is necessary for the stated purpose, or as required by applicable law. Inactive account data is reviewed and purged on a regular schedule.
This Privacy Policy ("Policy") describes how GarudaSlot ("GarudaSlot", "we", "us", "our"), the operator of the online gaming platform accessible at garudaslot.cam ("Platform", "Site", "Service"), collects, uses, stores, discloses, and protects the personal data of individuals who register accounts, visit the Site, or otherwise interact with our services ("Member", "User", "you").
GarudaSlot serves members across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond. We are committed to processing personal data in a lawful, fair, and transparent manner consistent with internationally recognised data protection principles.
This Policy should be read alongside GarudaSlot's Terms & Conditions and Responsible Gambling Policy, which together constitute the full agreement between GarudaSlot and its members.
For the purposes of this Policy, the following terms carry the meanings set out below:
GarudaSlot collects personal data in three principal ways: data you provide directly, data collected automatically through your use of the Platform, and data received from third parties for identity verification and fraud prevention purposes.
3.1 Data You Provide Directly
3.2 Data Collected Automatically
3.3 Data from Third Parties
GarudaSlot processes personal data on one or more of the following legal bases:
| Legal Basis | Description & Application |
|---|---|
| Contractual Necessity | Processing required to perform our contract with you — including account creation, payment processing, withdrawal handling, and customer support. |
| Legal Obligation | Processing required to comply with applicable laws, including anti-money laundering (AML), counter-terrorism financing (CTF), and age verification obligations. |
| Legitimate Interests | Processing for fraud detection, platform security, responsible gambling monitoring, and service improvement — subject to a balancing test against member interests. |
| Consent | Where processing is not otherwise justified, we rely on your explicit consent — such as for marketing communications. Consent may be withdrawn at any time. |
GarudaSlot uses personal data for the following specific purposes:
GarudaSlot does not sell, rent, or commercially trade personal data. We may share your personal data with third parties only in the following circumstances:
6.1 Service Providers and Data Processors. GarudaSlot engages trusted third-party service providers to assist in the operation of the Platform. These providers act as data processors under binding contractual agreements and are permitted to process personal data only for the specific purposes instructed by GarudaSlot. Categories of service providers include:
6.2 Legal and Regulatory Disclosure. GarudaSlot may disclose personal data to government authorities, law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by applicable law, court order, or legitimate regulatory request. We will notify you of any such disclosure to the extent permitted by law.
6.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of assets, personal data held by GarudaSlot may be transferred to the relevant successor entity. Members will be notified of any such transfer and any resulting change to this Privacy Policy.
GarudaSlot uses cookies and similar tracking technologies to operate the Platform, maintain your session, and understand how members interact with our services. The categories of cookies used are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain login session, prevent cross-site request forgery (CSRF), enable secure payment flows. | Session / up to 24 hours |
| Functional | Remember language preferences, game display settings, and responsible gambling tool configurations. | Up to 12 months |
| Analytical | Measure page performance, track navigation patterns, and generate aggregated usage statistics to improve the Platform. | Up to 24 months |
| Security | Detect anomalous login behaviour, identify suspicious IP addresses, and support fraud prevention systems. | Up to 30 days |
Strictly necessary cookies cannot be disabled as they are essential to the Platform's core functionality. For other cookie categories, you may manage your preferences through your browser settings. Please note that disabling functional or analytical cookies may affect the quality of your experience on GarudaSlot.
GarudaSlot retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or audit obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with GarudaSlot's data disposal procedures.
GarudaSlot implements a comprehensive suite of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:
In the event of a data breach that poses a risk to the rights and freedoms of affected members, GarudaSlot will notify the relevant supervisory authority and, where required, affected members within the timeframes prescribed by applicable data protection law.
As a GarudaSlot member, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our Data Protection team at [email protected]. We will respond to all valid requests within 30 days of receipt.
You have the right to request a copy of the personal data GarudaSlot holds about you, along with information about how it is being processed and for what purposes.
You have the right to request correction of inaccurate or incomplete personal data held about you. Account details such as contact information can also be updated directly within your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Note that certain data must be retained to fulfil our legal obligations.
You may request that GarudaSlot temporarily restrict the processing of your personal data while the accuracy or lawfulness of the processing is being investigated or contested.
Where processing is based on consent or contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
You have the right to object to the processing of your personal data where it is carried out on the basis of legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease such processing immediately.
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, update your preferences in account settings or contact our support team.
GarudaSlot is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the account registration process and is enforced through our KYC procedures.
If GarudaSlot becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete all personal data associated with that account, and — where applicable — void any transactions or wagering activity conducted through that account.
If you have reason to believe that a minor has created an account on GarudaSlot, please contact our support team immediately at [email protected] so that the matter can be investigated and resolved promptly.
GarudaSlot may transfer personal data to third parties or service providers located outside of Malaysia in the course of operating the Platform. Such transfers may occur in connection with cloud hosting infrastructure, KYC verification services, payment processing, or customer support operations.
Where personal data is transferred internationally, GarudaSlot ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that required within Malaysia. Such safeguards may include:
GarudaSlot may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the scope of our services. When material changes are made, we will notify members by email or by displaying a prominent notice on the Platform. The "Last Updated" date at the head of this Policy will always reflect the most recent version.
Your continued use of the GarudaSlot Platform following publication of any amended Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should cease using the Platform and contact our support team to close your account.
We recommend reviewing this Policy periodically. The current version will always be available at garudaslot.cam/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to GarudaSlot's processing of your personal data, please contact our Data Protection team through any of the following channels:
GarudaSlot is committed to resolving all privacy-related enquiries fairly, transparently, and within the timeframes required by applicable data protection law. We serve members across Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam — and we take every enquiry seriously.
Now that you understand how we protect your privacy, join thousands of Malaysian players who trust GarudaSlot for a secure, fair, and rewarding gaming experience. For players aged 21 and above only. Gambling involves financial risk — play responsibly.